SA Express grounded by SA CAA

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Enuf Sed
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SA Express grounded by SA CAA

#1

Post by Enuf Sed » Fri May 25, 2018 7:20 am

SA Express grounded by SA CAA

PRETORIA - The South African Civil Aviation Authority (SACAA) has suspended SA Express’s air operator’s certificate and grounded nine of the operator’s 21 aircraft.

The decision follows an audit of the airline and its maintenance organisation over the last few days and means that the carrier may no longer operate with immediate effect.

SA Express has recently been under the spotlight with Public Enterprises Minister Pravin Gordhan revealing on Thursday that the company was involved in a questionable deal with a Gupta-linked company.

The SACAA says it found serious non-compliance of airline maintenance organisation which poses a serious safety risk.

It says the airline could not ensure that operations requirements and safety obligations were met at all times.

While the authority did not disclose the exact nature of the non-compliance, it says five of the 17 findings amounted to severe non-compliance that poses a very serious safety or security risk to the public.

The authority says in order to start operating again, SA Express will have to re-apply for an air operating certificate, an approval for the aircraft maintenance organisation, as well as airworthy certificates of the grounded aircraft.

Two weeks ago, a flight from East London to Johannesburg was forced to return to the airport shortly after take-off due to an engine malfunction.

The operator will have to make an arrangement with the SACAA to fly all the affected aircraft back to its home base.

The authority says SA Express could not ensure that operational requirements and safety obligations were met at all times.

Of the 17 adverse findings against the carrier, five were of such a serious nature to warrant the immediate suspension of its operating licence.

Airline management could not be reached for comment.

EWN



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Re: SA Express grounded by SA CAA

#2

Post by Enuf Sed » Fri May 25, 2018 7:21 am

SAA scrambling to save the day for SA Express passengers

Teams have been mobilised at airports to assist passengers left stranded by the suspension and grounding of SA Express today.
The South African Airways (SAA) says it is supporting its embattled subsidiary, South African Express, after all its flights were suspended by the country’s civil aviation authorities.

The South African Civil Aviation Authority (SACAA) today announced that it had suspended SA Express due to negative audit findings on the airline which among other things relate to safety management processes.

SAA said it had activated its business continuity teams to implement contingency plans and is working closely with SA Express to provide all required and necessary assistance, and that all efforts were being channelled towards assisting passengers who may be affected by the suspension of SA Express services.

The national carrier said it has an interline agreement with SA Express and has mobilised teams at the airports to assist the passengers.

“We apologise to all our customers for the inconvenience caused by the suspension of SA Express services. SAA will provide regular updates on the situation and will use all its official communication channels to share information on the status of the flights,” it said.

The Citizen



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Re: SA Express grounded by SA CAA

#3

Post by Enuf Sed » Fri May 25, 2018 7:23 am

Recovery plan underway as SA Express operations remain suspended

South African Airways (SAA) has announced recovery plans that entail replacement capacity with partner airlines to support South African Express passengers. This comes after the suspension of SA Express operations by the South African Civil Aviation Authority (SACAA) on Thursday.

The audit coincided with the introduction of a stabilisation programme at the airline, which has undergone significant leadership changes over the last twelve months. The next few days will see the SA Express leadership team, as well as Minister Pravin Gordhan’s Intervention Team, share the stabilisation plans with the SACAA.

The initial SA Civil Aviation authority audit found 17 issues of non-compliance and resulted not only in the immediate suspension of its operating license but also the suspension of Certificates of Airworthiness (CoA) for nine of the 21 aircraft being operated by the airline. The SACAA cited non-compliance in relation to 17 specific findings, with five being severe.

SA Express now has to reapply and be issued with relevant approvals, says SACAA in relation to the "air operating certificate, and an approval for the aircraft maintenance organisation, and certificates of airworthiness for the grounded aircraft".

What should affected passengers do?

Three partner airlines, SAA, Mango Airlines, SA Airlink, are working with the airline to avoid a major impact on passengers due to the suspension of SA Express services.

“Our priority remains customer assistance in the best way possible in order to minimise the inconvenience caused by the suspension of SA Express services,” says SAA Spokesperson, Tlali Tlali.

“We have a recovery plan which was activated soon after the suspension of SA Express operations.” Passengers scheduled to depart, between 06h00 and 09h00 on 25 May 2018, have been advised to proceed to SA Express counters for information relating to the contingency plans made for these flights, or alternatively call 0800 214 774 and +27 11 978 6699. Passengers are further encouraged to take note of the following:

• SAA will rebook, reroute or refund passengers whose travel plans have changed due to suspension of SA Express flights.

• Passengers on SA coded tickets and SA code share will be accommodated on a priority basis.

• SAA will, in accordance with its compensation policy, compensate all passengers where applicable

.“We sincerely apologise to all affected customers for the inconvenience caused by the suspension of SA Express services,” concluded Tlali.SAA says it will provide regular updates on the situation and will use all its official communication channels to share information on the status of the flights.

Passengers can contact SA Express on the following: Toll Free number: 0800 214 774 (06h00 to 23h59 SA Time), International Dialling: +27 11 978 6699 or via social media and their website www.flysaa.com.

News24



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Re: SA Express grounded by SA CAA

#4

Post by Enuf Sed » Thu May 31, 2018 8:02 am

SA Express won't fly with financial support from SAA

JOHANNESBURG – SA Express acting CEO Matsietsi Mokholo says the airline will not be able to fly unless it receives financial support from government.

Mokholo was speaking at SA Express's offices in Johannesburg on Wednesday for the first time since the announcement last week that all planes have been grounded amid serious safety concerns for thirty days.

The civil aviation authority suspended the airline's operating permits following an audit which uncovered severe cases of non-compliance.

Speaking exclusively to Eyewitness News on some of these issues, Mokholo highlighted serious financial challenges that the company is facing.

There were 17 findings in the Civil Aviation Authority's audit into SA Express, of which five were categorised as serious level one findings.

Mokholo says they have already been working on these issues but one of them requires intervention from government regarding its going concern and liquidity.

“Our lenders had already raised concerns but it is clear that we’ll not be able to be airborne on our own without some kind of support from government.”

However, Mokholo doesn't want to use the term "bailout".

“I’d not want to use this common term of bailout but it is financial support. It is equity.”

Mokholo has also raised several issues around governance, leadership stability and staff shortages which contributed to the decision to ground the airline.

http://ewn.co.za/2018/05/31/sa-express- ... t-ceo-says



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Re: SA Express grounded by SA CAA

#5

Post by Bell 407 » Thu May 31, 2018 8:03 am

So not only does SAA need more bailouts from government (read the taxpayer), but now they have to also bailout SAX :thinking: :yikes:



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Re: SA Express grounded by SA CAA

#6

Post by Enuf Sed » Thu May 31, 2018 9:23 am

SAX CEO admits airline also dealing with staff shortages

JOHANNEBSURG – SA Express acting CEO Matsietsi Mokholo says the airline has experienced major staff shortages recently, which may have contributed to its maintenance issues and ultimately the grounding of its aircraft.

Mokholo was speaking at SA Express's offices in Johannesburg on Wednesday for the first time since the announcement last week that all planes have been grounded amid serious safety concerns for thirty days.

Speaking exclusively to Eyewitness News on some of these issues, Mokholo says their technicians will be transferred to South African Airways (SAA) for supervision and training until they obtain their permits again.

Mokholo says SA Express has been dealing with several growing and simmering challenges, including financial constraints, leadership stability and governance issues.

While Mokholo says they've already ground seven aircraft themselves, the Civil Aviation Authority grounded the entire operation, which gives the company a chance to reflect and correct a number of issues.

Mokholo says they have also been dealing with some major staff shortages.

“We lost a number of technicians in critical areas. We lost engineers, we even lost pilots.”

SA Express cannot use their technicians to maintain the planes and therefore they will be transferred to SAA.

“So that they’re supervised under SAA but with that, it will be also training.”

Mokholo says they will also need financial support from government to get back up and running again.

EWN



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